Privacy policy

Data controller

Dimora Reformas, NIF B00000000, Calle Ejemplo 1, 28001 Madrid. Privacy contact: hola@example.com.

What data we process and why

We process the details you send through the estimate, visit and contact forms (name, phone, email, address or town of the property and anything you tell us) for a single purpose: to reply to your request, prepare the quote and arrange the visit.

We do not use your data for advertising and we do not build profiles.

Legal basis

Your consent, given by ticking the box on the form (Art. 6(1)(a) GDPR), and steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).

How long we keep it

While we handle your request and, if no contract follows, for a maximum of 12 months. If you hire us, for the duration of the contract and the legally required retention periods.

Who we share it with

We do not share your data with third parties unless required by law. The website is hosted by Netlify, Inc., which receives form submissions as a data processor. Netlify may process data in the United States under the European Commission Standard Contractual Clauses.

If you message us on WhatsApp, that conversation is also subject to WhatsApp's privacy policy.

Your rights

You can access, rectify, erase, object to, restrict and port your data by writing to hola@example.com. You can withdraw your consent at any time.

If you believe we have not handled your rights properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

Client area

If you create an account, we store your first and last name, phone, language, the work requests you send us and, once you hire us, the project details: address, estimate, stages, payments, reports with photos and change requests. Your password is stored hashed, never in readable form.

Purpose: to give you access to your project tracking and to manage the contract (Art. 6(1)(b) GDPR). The data is stored on Netlify (Netlify Blobs) and only our team can see it.

You can ask us to delete your account at any time by writing to hola@example.com. We keep only what the law requires (for example, invoices).